Enterprise Asset Intelligence

Want real-time insight into terminal assets?

Explore our interactive Enterprise Asset Intelligence tool  to  get a feel of how you can get an information that enable you to visualize your data.

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Ports and Terminals being  asset intensive industry,  optimizing TCO (total cost of ownership) on capital assets are critical to manage a profitable business.   The business owners needs high visibility on the past and current asset performance  to make effective  decisions on capital assets and drive maintenance strategies towards planned maintenance for reduction in unplanned asset downtime.

How do we  bring intelligence to the Terminal  Assets  to support the asset owners in a Terminal to get more value.   

  • How to increase reliability and availability with optimized asset utilization.
  • How to reduce revenue loss due to unplanned asset downtime.
  • How to improve bottom line by improving maintenance strategy and optimizing cost of labor, material and services
  • Helping organization in effective implementation of ” Total Productive Maintenance” (TPM) to increase Overall Equipment Efficiency(OEE).
  • Detailed cost breakdown on parameters of Time,Cost type,Equipment type and Downtime type along with real time comparison on basis  of Month over Month, Quarter over Quarter and Year over Year Analysis.

A real time visibility and historical comparison of data will be helpful for equipment allocation planning and accurate maintenance forecasting functionality.

Enterprise Asset Intelligence for Ports and Terminals connects day-to-day operational metrics with corporate strategy and performance. Enable the port to maximize the performance of physical assets over their entire lifecycle, ensuring asset availability and reliability while reducing operational costs and risk.

Standard graphical reports were delivered for Enterprise Asset Management  gives detailed analysis of Costs KPIs, Inventory Management, Maintenance Effectiveness, Maintenance Organization, Maintenance Performance, Maintenance Productivity and Damages.

These information are then presented in easy-to-read tables and graphs so that critical information can be conveyed clearly to all stakeholders

Terminal Operations Intelligence

Want real-time insight into terminal assets ?

Try our interactive Terminal Operations Intelligence tool to  get a feel of how you can get an information that enable you to visualize your data, filter on demand and simply click to get deeper into the underlying data.


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Management need to have real time status of all the operations activities.When accessing the operations productivity within the terminal, operators will tend to look up ,one of the issue that is equipment productivity

Equipments moves are the real indicator of Terminal Performance, these dictates the berth utilization. Equipments undoubtedly is the most expensive asset, a terminal has. Focus on keeping equipment productivity is an important step to profit.

To improve the productivity, Operators need to analyse

  • Equipment wise moves
  • Monthly and weekly equipment moves
  • Category wise moves(i.e Import,Export ,Transshipment, Restow)
  • Freight kind moves(i.e Full or Empty)
  • Container Size wise moves

Operations Intelligence specifically for ports gives a visibility of real-time dynamic, business analytics that delivers visibility and insight into these data. Standards reports are generated to improve the operations performance and to get clear visibility in day to day operations.

Explore more about our Real-time terminal performance tool 

Intelligence in Berth Productivity Improvement

For marine terminal operations, one of the key priorities are to service the vessel quickly, efficiently and improve the berth availability for additional vessel operations.

This requires some advanced planning that would enable efficiency in operations thus would improve the vessel productivity by measuring some of the key areas that would support the improvements

Some of the historical information from previous operations of similar vessel calls will be useful to create our own intelligence to reduce vessel waiting time.

  • How many vessel arrived and how many discharged in current date?
  • How many containers have moved in last one hour?
  • No of lifts per vessel hour.
  • QC productivity of vessel in shift, day and total vessel
  • Line operator wise, freight kind and container size
  • Yard Move analysis for the operating vessel
  • And many more data points that would require analysis

Terminal Operations Intelligence (TOI) would enable a terminal to easily measure and monitor the key concern of rising vessel turnaround time ,which might be due to following reason:-

  • Inefficient crane operations
  • Yard delays that waste crane operator time

Following are the examples of  how dashboards can provide Vessel Productivity:

Vessel Productivity analysis according to the Crane wise:-

Crane wise-Vessel Productivty


Vessel Productivity according to the Categories:-

category wise-Vessel

TOI allows Terminals to identify where the hold-ups are located and helps to effectively develop strategies to reduce delay and improve efficiencies so that preventive and corrective action can be taken.

Explore more about our Real-time terminal performance tool

Truck Turnaround Time Analysis

The primary objective of all terminals is to reduce the truck’s waiting time via smoothing the gate activities i.e. to prevent the gate from being a bottleneck.The time spent in waiting to enter the terminal is a consequence for the port performance.

Terminal operating systems with an integrated BI solution enable the terminal executive to manage truck and container movements at terminals, which integrate gate, yard and quay operations.

BI Solution designed especially for terminals, with right Dashboards, KPIs and Analytical Cubes will help to analyze collective truck turnaround time which helps in  reducing   truck idling times.

The gate, yard, quay are the most important activity sectors that take place in container terminals.

Gate Sector:

BI tool gives an analysis of gate wise truck turnaround time (in time and out time of  truck), how many containers have been handled by each gate and also gives an alert  if the truck wait time  exceeds from the target wait time .

On a Weekly basis, each terminal reports the average in-terminal truck turn time. The average gate turn time is defined as gate in time to gate out time, in other words, how long the trucker is actually in the terminal. This measure does not include any time spent waiting outside of the gate before entry.

The below dashboard shows truck wait time (Real time) analysis:

Truck wait time01


Below dashboard shows Weekly Average Truck Turnaround Time at Gate:


Yard Sector:

BI solution helps to give an analysis of the loading and unloading of containers (full or empty) on terminal trucks in the yard, provide information of container tracking.

Below dashboard shows Truck Turnaround Time at Yard:-

TruckMoves at yard

Feel free to connect with us on LinkedIn  and check out our Case Studies too.

Managing change in an ERP implementation

An ERP project, whether it’s a pilot, roll-out or an upgrade, will bring in multitude of changes within the organization. It’s important for the management to fully assess the impact of the change due to an ERP implementation decision.

Some of the several challenges a company faces in an ERP implementation are Change Management, Project Management and Cost Management along with its associated escalations, Risk Mitigations to Customizations and Expectations management.

Change in an ERP Implementation could be of various types:

  • Change in Processes – being brought in global business practices

  • Change in Roles – being brought in due to segregation of duties

  • Change in Effort to Input information – being brought in due to the higher level of details required by the new ERP

Address these changes, by listing each of them and working out with the product experts to ensure that only Business driven changes are applied. Super Users or Core Users, who plan for these improvements as a periodical and continuous basis, are better able to manage their user community, than those who just worry about maintaining what is delivered as a package.

The “owner” of the implementation has to be an in-house individual, who is not only familiar with the various departments and the user community, but also has the support and mandate of the Top management, to be able to suggest and manage the expectations.

An ERP implementation does not just bring in the perceived changes, it brings in a sea of opportunities to do additional things under the ERP umbrella:

  • Don’t just use PCs and Laptops, enable wide screen displays in workshops and control rooms. Get Status reports and Pending Tasks Queries to be displayed at appropriate areas, to drive work completion.

  • Evaluate tasks performed manually, and if these can be automated to reduce the data entry effort. The thumb rule, is to identify all those interaction points, where a single user interacts with multiple applications, to deliver or manage a feature. Automate these data entry , and get the user to monitor accuracy than just efficiency.

  • Use the “Ease of Use features – GUI Functionalities” of the product to reduce as much effort and make day to day working

  • pleasant for the end user.

Share your thoughts on Change Management during ERP Implementations and we will let you know of some of the best practices we have seen.

Feel free to connect with us on LinkedIn  and check out our Case Studies too.

Business Intelligence for Terminal Operations Performance

Container Terminal Operations are increasingly versatile with many systems and processes to plan, schedule and manage operations. There are added pressures on terminal operations from owners and customers to augment profitability, increase throughput, exceed customer service goals.

Bringing clear visibility into the various Terminal operational processes in the day to day operations is the first step. Next one would be to build comparison of real-time events with historical performances and future targets.

The ability to take business decisions improves when you create periodic view of performance (hourly, daily, weekly, monthly, yearly etc) with options to drill down to the bottom of the issues in the past and current operations and take corrective measures for the future. And get some concrete information to decide what could be done to optimize performances of Terminal operations.

Business Intelligence in Terminal operations provide immediate visibility to critical data for terminal and port operation managers to analyze the port and terminal performance.BI Reporting Analytics combined with KPIs & Dashboards help executives at terminals to achieve continuous improvement, get quality and timely reports, and make strategic decisions faster.

                       Terminal Performance

Above are some of the key Terminal operations processes where Business Intelligence could be used for optimization and improvement.  Each area needs its own special way of analysis.

Yard Inventory Performance Analysis : Click here to read more

Quay Crane Analysis : Click here to read more

Truck Turnaround Time Analysis : Click here to read more

Vessel Productivity Analysis : Click here to read more

Explore more about our Real-time terminal performance tool

Quay Crane (QC) Analysis

QC moves are the real indicator of Terminal Performance. QC dictates the berth utilization.QC undoubtedly is the most expensive asset, a terminal has.Focus on keeping QC productive is an important step to Profit.

Management team needs ability to track QC Productivity from all angles in simple visual forms. All this is needed in real time. Management seeks ability to react quickly or react even before thrush hold is breached.

Business Intelligence solution designed especially for terminals, with right Dashboards, KPIs and Analytical Cubes is a great enabler for management.

Terminals business is a 24×7 business. Availability of BI solution on mobile device helps management to remain in control, all the time and from anywhere.

BI Solution will help to analyze different types of moves (Load, Discharge, Restows ),empty/full containers, sizes and total performance of QC in real time. These solutions pull data from TOS and CMMS systems in real time.

Following are the examples of how Dashboards can provide overall performance of QC:

QC Productivity:


QC delays and idle time:

Lower rate of QC transfer operations causes delay in ship and container yard operation. This causes difficulty for recipients and delivery activities. A good BI tool will help management to recognize, react and avoid this.

Factors mentioned below can slowdown QC performance.

  • Awaiting for TT (Truck)
  • Awaiting for container
  • Bad weather
  • Downtime
  • Operator Productivity

BI tool enables management to pinpoint a problem with simple visualization. Such BI tools helps management study inter relationship between various parameters and better visibility of QC operation . It will help management in making sense out of large amount of seemingly unrelated data.

Operator’s Productivity Dashboard:


Berth move per hour:

The berth operation concerns the schedules of arriving vessels and the allocation of wharf space and QC resources to service the vessels. The key concern of the berthing operation is the turn-around time of vessels.

Visual BI Dashboards shown below enables the management to analyze and improves berth performance.



QC Productivity is the most prominent indicator of efficient operation and profitability .Tracking performance from all angles, in real time and in visually simple form is essential. A well designed BI tool is a great enabler in tracking QC and other critical terminal performance. 

Feel free to connect with us on LinkedIn  and check out our Case Studies too and check out our Case Studies too

Yard Inventory Performance Analysis

A Yard operation involves decision problems in order to optimize the throughput of containers. Analysis done by BI tool allows executives to understand about the yard inventory analysis by container movements’ analysis.

Executive can further analyze:

Yard Utilization: The reports generated from BI tool helps to have a real-time view and are able to track all movement and see what is happening throughout the terminal, how much queuing space is available at the yard during the non-operational and peak periodsExecutives at terminal can build comparison of real-time events with historical performances and future targets, which helps in measuring productivity and keep costs under control.

Using this real-time information, executives now can quickly determine the best way to optimize the terminal through yard allocation and vessel loading plans. This enables a portfor better decision making which leads to increase in the yard productivity and usage.

Container dwell time: BI reports enable a port to easily measure and monitor dwell times and in turn improve their customers’ own logistics planning capabilities. BI tool allows a port to identify where the hold-ups are located and helps to more effectively develop strategies to reduce delays and improve efficiencies. BI reports helps in identifying and investigating the causes of unacceptable dwell and transit times so that preventive and corrective action can be taken.

Yard stack Utilization: The main objectives of this BI reports is to  analyze that there are efficient use of storage space, efficient and timely transportation from quay to stack and further destination (and vice versa) and avoidance of unproductive moves.

Category stacking:- Groups containers of the same category and stacks them on top of each other.

Residence time stacking: Presumes that departure times of containers are known and stacks them on expected departure time.

Storage planning:-  Specific blocks of the stack are reserved for containers before the arrival of a vessel.

Scattered planning:- Blocks are reserved based on berthing place of a vessel and stacked real-time based on a stochastically approach.

Productivity of equipments: The terminal’s investment in cargo-handling equipment is very costly, equipment utilization is an extremely important performance measure. The utilization of any item or type of equipment is defined as the proportion of time that it was effectively deployedover a specified period.

The value that is of interest is the numbers, BI reports analyze the number  of container moves made per working hour, either for an individual machine or for the stock of a particular type of machine. The number of moves can be reduced from data collected.

Feel free to connect with us on LinkedIn  and check out our Case Studies too