Master Data Management

Master Data Management (MDM) empowers customers to collaborate and innovate with reliable master data across the organization.

Global enterprises have numerous disparate applications and systems (i.e. ERP, CRM) where data, while crossing organizational departments or divisions, can easily become duplicated, fragmented and out of date. This results in getting inaccurate answers for many basic but critical questions related to business. Data maintained by multiple stakeholders leads to unused and incorrect information in the system. Also, changes made to data at one site location remains isolated and doesn’t reflect at other site locations resulting in data discrepancies and business challenges.
Master data management (MDM), a technology-enabled discipline, helps in managing, organizing, categorizing, centralizing, synchronizing, enriching and localizing master data as per the operational strategies of the company. MDM helps centralize all the master data in one place, which is then synchronized to all enterprise applications and avoid discrepancy, inconsistency and duplication of data. Enables efficient management of master data, provides data integration for better decision making and process execution.​​​​​​​

How Master Data Management works

The various steps of Master Data Management process are:

  • Data Management process involves controls by data owners and data stewards
  • Requestor raises a request to create new master data or modify existing master data
  • Data owners authorize or deny access to certain master data, and is responsible for its accuracy, integrity and timeliness
  • Data stewards from various business units control specific master data domains
  • One-time configuration occurs on MDM template for each master objects which need to be managed
  • Templates will have all the fields from the master data screen
  • Mandatory fields and default business rule values based on the business process requirements are configured
  • Approval routing for each MDM Template is defined
  • Multiple master data screens or tabs are combined in one template
  • Our SMEs, distinguished engineers and integration specialists who have worked with hundreds of clients engage in creating winning master data management strategies

Benefits

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Consolidate critical information across the enterprise while reducing redundancy

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Improve data integrity and ensure validity as well as completeness

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Eliminate silos of master data across all locations, departments or business units ensuring consistency

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Improve operational efficiency by aligning organizational and operational data

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Enhance the customer experience by using insights to drive business performance

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Save resources and cost by automating several essential data processes

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