Envecon’s 24x7 IFS Service Desk offers a single gateway to all the IFS requirements making the process easier and simplified for the customer. Customer experiences worry free, trouble free one stop shop for all support requirements.
At a Glimpse
100%Achievement In SLA
8+ Years of SLA based Support
100%Flexibility for Customers
Our Support Services Include:
24/7 L1, L2 and extended L3 support for IFS
IFS service and database monitoring and health checkup for both on-premise and Azure instances
Zippy, a powerful service desk tool for tracking, prioritizing, and solving customer support tickets
Dedicated resources working for customers with onsite and offshore model
Report layout modification and development
• No need to sign up for long term maintenance contracts
• Flexible, customized packages according to the customers business needs.