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IFS Service Desk (old) - envecon

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We help you to grow your business exponentially

Envecon’s 24x7 IFS Service Desk offers a single gateway to all the IFS requirements making the process easier and simplified for the customer. Customer experiences worry free, trouble free one stop shop for all support requirements.

At a Glimpse

  • 70+Customers

  • 100%Achievement In SLA

  • 50+Countries

  • 99.6%Customer Satisfaction

  • 8+ Years of SLA
    based Support
  • 100%Flexibility for
    Customers

Our Support Services Include:

24/7 L1, L2 and extended L3 support for IFS
IFS service and database monitoring and health checkup for both on-premise and Azure instances
Zippy, a powerful service desk tool for tracking, prioritizing, and solving customer support tickets
Preventive maintenance
Dedicated resources working for customers with onsite and offshore model
Report layout modification and development

Blog

Five reasons why outsourcing your IFS needs is a smart plan

Five reasons why outsourcing your IFS needs is a smart plan

By Shameer Shaik  If you have IFS implemented in your business set up, you are always going to need support and governance…

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Five reasons why outsourcing your IFS needs is a smart plan Infographic

Five reasons why outsourcing your IFS needs is a smart plan Infographic

By Shameer Shaik Shameer Shaik is Envecon’s Delivery Manager for IFS Support Services. He manages a team that currently oversees support services…

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Why Envecon:

• No need to sign up for long term maintenance contracts

• Flexible, customized packages according to the customers business needs.

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