Application Support and Maintenance

Post go-live, organisations need a reliable partner that can ensure the smooth day to day running of the deployed systems. Envecon’s global services team works together to ensure you receive coordinated post go-live support, development and enhancements for your worldwide operations using Global Delivery Model. 

Our services includes:

  • 24×7 monitoring of applications for availability/performance/capacity, batch monitoring/management. Incident management activities such as incident recording, initial investigation of issues, tracking and escalation management and closure, user administration and service reporting
  • Production Support
  • Release and Change Support
  • Middle-ware Production Support

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