Post go-live, organisations need a reliable partner that can ensure the smooth day to day running of the deployed systems. global services team works together to ensure you receive coordinated post go-live support, development and enhancements for your worldwide operations using Global Delivery Model.
Our services includes:
- 24×7 monitoring of applications for availability/performance/capacity, batch monitoring/management. Incident management activities such as incident recording, initial investigation of issues, tracking and escalation management and closure, user administration and service reporting
- Production Support
- Release and Change Support
- Middle-ware Production Support